E - Support

Contact: Kevin Prior Date: February 6, 2007

What's the issue?

You want to ask a quick question or remind yourself about something which was said or explained in one of your projects.

You know that the topic or issue was covered in one of your discussions with us.

Registered Users click here for access to the E-Support area

What's the answer?

CookPrior Associates have developed a simple E - Support service

Client organisation and Registered Users can have access to their own web pages which contain the relevant project documentation, support materials and presentations we have made to them.

The benefits of using E - Support

E - Support:

  • 24/7 access to all your project material jointly developed with us - our experience in developing clear and easily understood material will enable you and your team to progress the project quickly and effectively, using your time and resources on the things that really matter.
  • Avoid problems - in our experience, by providing easily accessible information enables clarification of issues which may arise so problems can be avoided or mitigated.
  • Help gain market acceptance - many customers or users like to see evidence of knowledge in practice: a structured and accessible support system which can be linked to your external activities can do that for you.
  • Improve your image - become recognised as an "knowledgeable in new areas of business".

How can we help?

We can tailor our assistance to suit your organisation. We can act as a mentor to your own staff and help them develop the process. Alternatively we can act as an external resource responsible to you and draw up the draft plans, policies, carry out the assessments, write the material and hand over the documentation for your approval.

Registered Users click here for access to the E-Support area

For more information or advice on how CookPrior can provide E - Support in your organisation please e-mail Kevin Prior or Diana Cook call +44 (0) 1890-818050